Privacy Policy

Last updated: December 26, 2025

Privacy Policy

  • Effective Date: August 1, 2024
  • Who We Are: Neuro Calm AI (neurocalmai.com). We provide AI-powered tools for mental well-being and cognitive enhancement.
  • Our Commitment: Your privacy is paramount. This policy outlines how Neuro Calm AI collects, uses, and shares your personal information.
  • Information We Collect
  • Directly from You:
  • Account Data: Name, email address, password, provided during registration.
  • Payment Information: Billing address and payment details, processed securely by third-party payment providers (we do not store full card details).
  • Communication Data: Information you provide when contacting us for support, feedback, or inquiries.
  • User Preferences: Settings and choices you make within our services to personalize your experience.
  • Automatically Collected:
  • Usage Data: Details of your interaction with our website and services, including pages viewed, features used, time spent, and referring URLs.
  • Technical Data: Internet Protocol (IP) address, browser type, operating system, device identifiers, and similar technical information.
  • Location Data: Approximate geographical location derived from your IP address, used for service optimization and regional content.
  • How We Use Your Information
  • Service Provision: To operate, maintain, and provide the features and functionality of Neuro Calm AI.
  • Improvement & Personalization: To understand how you use our services, enhance user experience, and develop new features.
  • Transaction Processing: To process your payments for subscriptions or services.
  • Communication: To send you service-related announcements, security alerts, support messages, and, with your consent, marketing communications.
  • Security & Fraud Prevention: To protect our services and users from fraudulent or malicious activities.
  • Legal Compliance: To meet legal obligations, respond to lawful requests, and enforce our terms and policies.
  • Information Sharing
  • Service Providers: We engage trusted third-party vendors for services like hosting, payment processing, analytics, and customer support. They access your data only as necessary to perform their functions and are bound by confidentiality.
  • Legal Requirements: We may disclose your information if required by law, subpoena, or other legal process, or if we believe it's necessary to protect our rights, your safety, or the safety of others.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of the transaction. We will notify you of any such change.
  • With Your Consent: We may share your information for other purposes with your explicit consent.
  • Cookies & Tracking Technologies
  • Purpose: We use cookies and similar technologies (e.g., web beacons) to:
  • Ensure essential website functionality.
  • Remember your preferences and settings.
  • Analyze website traffic and usage patterns.
  • Personalize content and advertisements.
  • Your Choices: You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some parts of our service may not function properly if you disable cookies.
  • Your Privacy Rights
  • Access: You have the right to request copies of your personal data we hold.
  • Correction: You can request that we correct any information you believe is inaccurate or incomplete.
  • Deletion: You can request the erasure of your personal data under certain conditions.
  • Object to Processing: You have the right to object to our processing of your personal data under certain conditions.
  • Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
  • Data Portability: You can request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
  • Withdraw Consent: Where processing is based on consent, you can withdraw it at any time.
  • Data Security
  • We implement robust technical and organizational measures designed to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
  • Despite our efforts, no method of transmission over the internet or electronic storage is 100% secure.
  • Third-Party Links
  • Our website may contain links to external sites not operated by us. We have no control over and assume no responsibility for the content or privacy practices of these third-party sites.
  • Children's Privacy
  • Our services are not intended for individuals under the age of 13. We do not knowingly collect personally identifiable information from children under 13.
  • Changes to This Policy
  • We may update our Privacy Policy periodically. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date."
  • You are advised to review this Privacy Policy periodically for any changes.
  • Contact Us
  • For any questions regarding this Privacy Policy or your data, please contact us at: [email protected]